Effective Feedback and Requesting Behaviour Change
Offering feedback and requesting behaviour change – the only thing that can be scarier than receiving them is to have to give them. “How will they react!?” “How will I react!?” For many, giving feedback or requesting change is so stressful that we don’t do them until the problem has become too big to ignore. This makes the situation even more stressful. As well, if we wait too long, it usually comes as a complete surprise to the person receiving it, because they have been doing the behaviour for a while and nobody told them it was a problem. So, they need to be done. But how??
TOPICS TO BE EXPLORED INCLUDE:
- What makes people feel uncomfortable giving feedback & requesting change and receiving feedback and requests for change
- Increasing a person’s self-esteem through requests for change
- Effective Feedback: Open & Closed Suggestion Sandwich Techniques
- Requesting Change Collaboratively: DEAR Technique
- Setting Boundaries Assertively (not aggressively): DER Technique
Very important information. I appreciate Keiron’s ability to have the participants feel heard — he’s a very compassionate speaker and very inspiring of the same qualities.
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