Building Bridges: Parent-Teen Mediation in Four/Five Days
This workshop provides frontline workers with knowledge and skills to increase their effectiveness in mediating parent-teen and family conflict and in managing day-to-day conflicts effectively. This includes skills and approaches designed to increase clients’ self-esteem and capacity, reach consensus, win-win problem solve and create family agreements, and improve family communication.
OTHER TOPICS TO BE EXPLORED INCLUDE:
- how family culture affects mediation approach
- cultural self-assessment
- mediating across culture
- inter-generational and cultural difference within families
- approaches to conflict resolution designed to be effective with the clients we serve – in particular those with issues including FASD and ADHD
PARTICIPANTS WILL EXPLORE AND/OR PRACTICE:
- Role of service providers in working with family conflict
- Approaches to resolving family conflict
- Using Conflict Resolution to increase clients’ Self-Discipline and Self-Esteem
- Principles of effective Conflict Resolution
- Techniques to help families communicate positively through conflict
- The Mediation Model
- The Pre-Mediation Meeting
- introducing mediation
- helping each party tell their story and identify the changes they want
- preparing each party to hear other perspectives and be open to them
- explaining the process and “rehearsing”
- The Mediation Meeting
- creating a positive climate
- developing an agenda
- facilitating the three steps of the “conflict resolution “waltz”:
- reveal and explore the needs/goals underlying the parties’ positions
- win-win problem-solving and consensus-building
- creating S.M.A.R.T. family agreements
- The Pre-Mediation Meeting
Very important information. I appreciate Keiron’s ability to have the participants feel heard — he’s a very compassionate speaker and very inspiring of the same qualities.
Explore our other resources for service providers
We offer a range of workshops and resources to help you develop new skills, as well as mediation.